Description
HNW family based in Grand Rapids, Michigan is in search for 2 FT live-out Executive Housekeepers (EH) . The EH’s should be local or willing to relocate to Grand Rapids permanently. Ideal candidates will have a minimum of 5+ years of experience working in a private formal or semi-formal household. This is a year-round position that requires the EH’s full commitment.
Start date is ASAP. There will be a total of 3 FT Executive Housekeepers to works in shifts. The 2 available shifts are Monday-Saturday 8am-4:30pm and 1pm-9pm.
The Executive Housekeepers will be an integral part of a dedicated and highly skilled team responsible for providing outstanding customized service to the Principals. The individuals in this role will be responsible for providing cleaning and interior maintenance of a private estate, as well as assisting with exemplary hospitality service.
Reporting Relationship: Manager of Domestic Services
DUTIES & RESPONSIBILITIES:
- Assist with cleaning, vacuuming, dusting floors, ceilings, furnishings, hallways, fixtures, bathrooms, mirrors, and emptying trash containers.
- Laundry, iron, fold, and put away.
- Assist with interior window and screen cleaning.
- Scrub and polish floors.
- Clean and organize drawers, cabinets, and cupboards.
- Change linens and towels.
- Assist with the inventory of household supplies and tracking related costs.
- Assist with special events/dinner parties, including preparing proper table and linen setting; conducting set-up/tear-down of buffet and beverage stations; assisting the Chef
- Ensure services are performed at the highest level of quality and hospitality.
- Ensure that all household spaces are maintained to the highest cleanliness levels and that all housekeeping tasks are performed as requested
- Efficiently communicate with other staff; attentively listen, ask questions, work well with others, and demonstrate a desire to be part of a team.
- Assist with other duties as assigned and in the absence of other staff
REQUIREMENTS:
- Executive Private Housekeeping experience.
- Experience caring and cleaning luxury homes, hotels, inns, yachts, etc. is preferred
- Hospitality experiences an advantage.
- Training in and/or an eye for aesthetics is important.
- Excellent knowledge of household table etiquette, service, and entertaining protocol is an advantage.
- Must be detail oriented.
- Full flexibility in schedule to meet requirements/needs which includes day shifts; evening shifts; weekends and Holiday shifts.
- Valid driver’s license required.
- Ability to travel and work at winter home in Ada and summer home in Holland
- Must be responsible, dedicated, and dependable.
- Proven track record of providing outstanding customer service with a professional, tactful demeanor.
- Uncompromised commitment to the highest level of confidentiality and to privacy in all aspects.
We are looking for energetic, hard-working professionals who love creating a safe and peaceful environment. Ideal candidates will learn how to take initiative, use their time wisely and learn the Principal’s likes and dislikes over time. Some of the most important qualities in an EH are someone who the Principals can trust and depend on long-term.